Question 1

Can you customize the design?

Accepted Answer

Yes. Send artwork, colors, motifs, names, messages, or reference images so the project can be reviewed.

Question 2

Can you work from our artwork?

Accepted Answer

Share brand files and placement notes in the RFQ. File readiness affects the review path.

Question 3

What materials are available?

Accepted Answer

The current catalog includes materials such as cotton, polyester, nylon, wool blend, fleece, and coral fleece where listed. Final material choice is confirmed per project.

Question 4

Can you help optimize cost?

Accepted Answer

Yes. Design complexity, color count, packaging, assortment, and material direction can be reviewed against the buyer's budget target.

Question 5

Can I request samples?

Accepted Answer

Use the RFQ to describe the style, quantity, artwork status, and destination. Sample path and timing require project-specific confirmation.

Question 6

Can you customize colors?

Accepted Answer

Send target colors or reference photos. Some catalog rows include color notes; final color requirements should be confirmed in the RFQ.

Question 7

Can you customize packaging?

Accepted Answer

Packaging, labels, hang tags, gift packs, and assortment needs can be included in the RFQ for review.

Question 8

How should we plan seasonal Christmas orders?

Accepted Answer

Share launch timing, destination, quantity range, artwork status, packaging, and approval needs for project-specific guidance.

Question 9

What information do you need for a quotation?

Accepted Answer

Product style, material target, size, colors, artwork, quantity, packaging, destination, and target date are the core inputs.

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